Terms of Use and Service

Effective date: November 2026.

These terms apply to agentikhq.com and to Agency OS and the services provided by AGENTIKHQ TECHNOLOGIES (OPC) PRIVATE LIMITED (“AgentikHQ”, “we”), Ahmedabad, Gujarat, India.

1. Who these terms are for

Our offering is for businesses and organizations. By using the website or buying a service you confirm that you are authorized to bind your organization and are at least 18 years old.

2. Website use

Use the website lawfully. Do not attempt to disrupt it, scrape it at scale, reverse engineer it, or gain unauthorized access. We may update or restrict access at any time.

3. Agency OS (software)

Access is provided under a subscription or order form. We grant a limited, non-exclusive, non-transferable right to use the software for your internal business during the term. You may not resell it, sublicense it, copy it, or use it to build a competing product.

4. Custom builds

Scope, price, timeline, acceptance and ownership are set out in a written proposal or statement of work. Unless that document says otherwise, we keep ownership of our pre-existing tools, know-how and underlying platform. You own your data and the deliverables you have paid for, excluding our pre-existing components, which you may use as part of the deliverable.

5. Your data and privacy

You own your data. We process it only to provide the service, as described in our Privacy Policy and in any data-processing terms we agree with you. You are responsible for having the right to provide the data. We apply reasonable security measures and will notify you of a personal-data breach affecting your data as required by applicable law.

6. AI outputs

AI can produce errors. Outputs are drafts, and a person must review them before they are relied on or sent to a client. Agency OS is designed so that nothing is sent without approval, but you remain responsible for what you approve. The service is not legal, financial or professional advice.

7. Fees and payment

Fees are as stated in the order form or proposal and are exclusive of GST and other taxes unless stated. Invoices are due as stated; late payment may lead to suspension after notice. Payments in foreign currency are subject to applicable Indian foreign-exchange rules.

8. Intellectual property

All rights not expressly granted stay with us. Feedback you give us may be used to improve our products without obligation to you.

9. Confidentiality

Each party will keep the other’s confidential information confidential and use it only for the engagement, except where disclosure is required by law.

10. Third-party services

Integrations, such as CRMs, email, cloud providers and AI model providers, are governed by their own terms. We are not responsible for their availability or changes.

11. Warranty disclaimer

To the extent permitted by law, the website and services are provided as is and as available, without warranties of uninterrupted or error-free operation or fitness for a particular purpose, except those stated in a signed agreement.

12. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental or consequential loss, or for loss of profit or data. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim.

13. Indemnity

You will indemnify us against third-party claims arising from your data, your unlawful use of the services, or your breach of these terms.

14. Suspension and termination

Either party may terminate as set out in the order form. We may suspend access for non-payment, security risk or breach. After termination you may export your data for 30 days, after which we delete it under our retention policy, unless the law requires otherwise.

15. Force majeure

Neither party is liable for failure caused by events beyond its reasonable control.

16. Governing law and disputes

These terms are governed by the laws of India. The parties will first try to resolve any dispute in good faith. Unresolved disputes will be referred to arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator, with the seat in Ahmedabad and proceedings in English. The courts at Ahmedabad, Gujarat have exclusive jurisdiction over matters not subject to arbitration.

17. Grievance officer

Name: Hardik Bhardwaj, Founder-CEO. Email: info@agentikhq.com. We acknowledge complaints within 24 hours and aim to resolve them within 15 days, or within the time the applicable law requires.

18. Changes

We may update these terms. The date at the top shows the current version. Continued use after a change means acceptance. We will notify existing customers of material changes.

19. General

These terms and any order form are the whole agreement. If a part is unenforceable, the rest continues. You may not assign your rights without our consent. A waiver is effective only if it is in writing.

Contact

AGENTIKHQ TECHNOLOGIES (OPC) PRIVATE LIMITED
410, J.B.R Arcade, Opp. Satyam Complex, Science City Road, Sola, Ahmedabad, Gujarat 380060
info@agentikhq.com